Operations Supervisor (Food Manufacturing)

Lincoln, CA

Shift: Mon-Fri: 10:30am - 7:00pm

Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount

Here at San Francisco Bay Coffee, our mission is to cultivate unrivaled quality, strong partnerships and sustainable practices by pouring our hearts into every cup. Come join us in making SF Bay Coffee the most loved coffee in the world!

A little bit about San Francisco Bay Coffee:

The company was established in 1979. SF Bay Coffee operates as a family-owned coffee company in its third generation focused on innovation and sustainability. SF Bay Coffee has an international network of over 32,000 farmers and treats all its suppliers as extended members of the family. They offer a variety of coffee products sourced from farms worldwide, including One Cup and a range of bag sizes, all at various roast levels. SF Bay Coffee is committed to sustainable and eco-friendly farming and production. The SF Bay Coffee family has maintained a tradition of quality and exceptional service since their inception. They have cemented their reputation as experts in the coffee world by spearheading innovation to create a high quality and affordable coffee product.

Job Summary:

The Operation Supervisor leads a production team of individuals within a manufacturing department to drive success in the key focus areas of safety, quality, and performance. Provides directional goals, development opportunities and feedback to direct reports, both department leads and frontline team members resulting in the ability to meet daily production requirements and assignments, safe equipment operation, and quality control components for the production facilities. Additionally, works on projects/activities supporting company goals, operations continuous improvement initiatives, and business unit/manufacturing strategies and objectives.

Key Responsibilities:

  • Collaborates with plant leadership to establish, communicate, and execute measurable production and cultural goals to deliver uncompromised safety, quality, and performance
  • Installs measurement systems that provide an ongoing real-time status towards achieving the day-to-day requirements to ensure that efficient production levels are achieved
  • Implements production practices that meet or exceed prescribed productivity and quality goals to ensure adherence to production schedules
  • Fosters an environment of continuous improvement and learning to achieve and maintain industry leadership
  • Anticipates problem issues before they arise and takes corrective action
  • Works with the operations manager in the development and implementation of production cost standards, customer product specifications; acts as a resource in team settings to better understand and meet customer needs
  • Stays informed of cutting edge technology through external trade shows and benchmarking of similar facilities including professional seminars
  • Coaches the production team towards common objectives
  • Applies sound motivational and coaching techniques, including team member developmental feedback and recognitions for good work
  • Manages employee contributions and potential growth so that opportunities for greater contributions can be capitalized
  • Contributes to the development of effective employee training programs, including areas of GMP’s and safety awareness 
  • Recommends and implements systems and/or process controls for efficient operations, quality and productivity through continuous improvement and lean principles by establishing and communicating performance measures and results
  • Assigns specific duties to personnel, conduct investigations or research, write technical, informative or operational reports, work on special projects, attend and conduct meetings as required
  • Reviews reports prepared by team members for clarity, completeness, accuracy and conformance with company policies Route approved reports and records to appropriate points of contact
  • Conducts training and promotes continuous learning of staff resulting in a flexible and agile workforce
  • This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

**Follow all company procedures and policies, especially with respect to Safety, Food Safety and Good Manufacturing Practices**


  • Bilingual preferred-Spanish
  • Bachelor's Degree and 2 years of productions/operations experience or
  • 5 years of production/operations experience in lieu of degree
  • 3-5 years in a FMCG environment – (fast moving consumer goods)
  • Must have leadership experience
  • Must have employee relations experience
  • Ability to multi task
  • Excellent problem solving skills
  • Ability to coach and mentor teams, develop and grow employees to improve individual and company contributions
  • Managing and delegating tasks with a team
  • Knowledge of lean and continuous improvement
  • Knowledge of Food Safety Regulations 
  • Excellent verbal and written communication skills
  • Manufacturing equipment maintenance experience required

Pay: $66,000-$87,000 annually

Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount

Hours: Monday - Friday 10:30am - 7:00pm

Job Type: Full-time

Location: Lincoln, CA

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Fair Chance Act

San Francisco Bay Coffee will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if San Francisco Bay Coffee is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act | CRD (ca.gov) webpage.